Skip to Content SummaCare Medicare
  • I am Shopping for Medicare
  • I am a SummaCare Secure Member
800.996.6250*
  • My Account Login
  • Compare Plan Options
    • About Our Plans
  • Medical Benefits
    • Summary of Benefits
    • Evidence of Coverage
    • Important Appeals Information
    • Drug Benefits Information
    • Low Income Subsidy Information
  • Drug Benefits
    • Find a Drug
  • Member Forms
  • Extra Benefits & Discounts
  • Find Your Doctor or Hospital >
  • Drug Benefits Information >
  • Find Your Pharmacy >
  • Contact Us >
Join the experience.
Home > SummaCare Secure Member > Medical Benefits > Important Appeals Information

Important Appeals & Grievances Information

If you would like to file an appeal with SummaCare Secure about a coverage decision or would like to request an exception for the coverage of a prescription drug, please click on one of the links below to review our Appeals & Grievances process or open the appropriate form.

If you would like to request that a drug be covered under your SummaCare Secure plan, please complete the Medicare Part D Coverage Determination Request Form.

Once you print and complete the form, please return it to:

SummaCare Customer Service
P.O. Box 3620
Akron, OH 44309-3620


To view our Appeals & Grievances Processes, please click on one of the links below:
  • SummaCare Secure Appeals & Grievances Overview (MAPD Plans)
  • SummaCare Secure Appeals & Grievances Overview (MA Plan)
For complete information, please refer to your plan’s Evidence of Coverage document.
  • About Us
  • In The News
  • Directions
  • Member Newsletter
  • Notice of Privacy
  • Accessibility
  • Site Map
  • Home

* Those with hearing impairments, please call TTY at 800-750-0750. From November 15, 2010, through March 1, 2011, a representative will be available to speak with you from 8 a.m. to 8 p.m. seven days a week. Beginning March 2, 2011, through October 14, 2011, a representative will be available to speak with you from 8 a.m. to 8 p.m. Monday through Friday.

H3660_12_108 10262011  |  ©2011 SummaCare, Inc.  |  10 North Main Street, Akron, Ohio 44308 SummaCare is a health plan with a Medicare contract.